Shipping Policy

Last Updated: October 06, 2025

Thank you for choosing greeshmasharma.com for your consultancy needs. This policy clarifies how we deliver digital documentation or other consulting deliverables purchased through our website, in compliance with Razorpay’s requirements for payment acceptance.

1. Delivery Method

All project deliverables will be sent electronically via:

- Email: Sent to the primary email provided at appointment booking, unless you specify an alternate email.

- Secure Cloud Storage Link: A secure link to download your files from trusted services such as Google Drive, Dropbox, or OneDrive.

The delivery method will be mutually agreed upon at project initiation and documented in the Statement of Work (SOW).

2. Delivery Timelines

Delivery timelines will be clearly stated in your project agreement or SOW, dependent on project scope and milestones:

- Drafts: Scheduled delivery dates for initial and revised drafts.

- Final Deliverables: Provided on or before the final project completion date.

(Note: Business days include Monday through Saturday, excluding Indian public holidays and personal leaves as updated on our website calendar.)

3. Confirmation of Delivery

You will receive an email notification upon delivery or file availability download, serving as official confirmation.

4. Payment Prerequisite

Full payment (100%) in advance is required before work commencement and final delivery.

5. Accessing Deliverables

Upon receiving delivery notification:

- Check your email inbox and spam/junk folders.

- Download files promptly; download links may expire (e.g., after 30 days) for security reasons.

- Ensure appropriate software for file formats, typically .pdf, .docx, .pptx, or .xlsx, as agreed.

6. Revision Policy

Revisions are provided only if agreed upon by Greeshma Sharma and within agreed timelines. Scheduled consultancy meetings do not qualify for document revisions.

7. Support for Delivery Issues

If your deliverable is not received by the agreed date, or if you face technical issues (broken link, corrupted file), contact us immediately at [connect2greeshma@gmail.com](mailto:connect2greeshma@gmail.com). We aim to resolve issues within three business days.

8. Shipping Costs

As all deliverables are digital, no shipping or handling fees apply. The project price quoted covers all services and corresponding digital deliverables.

9. Questions & Contact

For questions about this Digital Delivery Policy or other concerns, please contact us at [connect2greeshma@gmail.com](mailto:connect2greeshma@gmail.com).